I obtained a formal quote. How long is it good for?

Quotes are honored for 30 calendar days.

If I provide a print out from my own printer, will you match it?

Due to the wide variances in output devices including inkjet and laser printers (which are generally RGB based), the likely answer is no. Even previously printed pieces produced from another file or another commercial printer can vary. Using standard densities, we reach an overall pleasing color using supplied hard copy only as a guide. We suggest that you receive a proof we’ve generated from your file off one of our color calibrated proofing devices for the closest comparison to end results. Keep in mind however that paper finishes and hues can have an effect on color that our proof cannot simulate.

What kind of artwork files do you accept?

High quality JPEG, TIFF, BMP, EPS, ILL, PSD, PDF.

What kind of software can you access?

Microsoft Office, QuarkXpress, Adobe Photoshop and Illustrator.

What is the standard turn-around time for jobs?

Most jobs will be ready within 3-5 business days after proof approval. Some jobs requiring custom colors or papers may result in a longer wait.

What are your payment terms?

All jobs are payable upon proof approval unless your company has an established account.

What are your payment options?

We accept cash, check, MasterCard and Visa.

Do you charge a setup fee for new jobs?

We do not charge for setting new forms. However, resumes and/or term papers are charged based on number of pages and copies produced.

Do you charge for delivery?

We deliver finished jobs to your place of business upon request at no additional cost. If you are located outside of our area, your package can be shipped via FedEx at their standard rate.

Once I've reviewed my proof, what next?

A written explanation of approval/changes needs to be returned to us before the job can be completed.

Can photographs or other documents be scanned and reproduced at a larger size?

We can scan original (not copyrighted) artwork no larger than 8.5" x 11" and reproduce it at a larger size if it is of good quality.